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by lunarg on November 4th 2015, at 15:04

Outlook 2010 and newer have a "Tasks" Jump list, allowing you to quickly create new items by right-clicking the Outlook icon in the taskbar.

Sometimes, the jump list doesn't work properly or disappears altogether, usually after updates or a re-install of Office/Outlook. There are two workarounds to resolve this, both through the registry:

  1. Unpin the Outlook icon from the taskbar.
  2. Exit Outlook.
  3. Open regedit.
  4. Navigate to the key:
    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook
  5. Delete the registry value LastUILanguage. You can optionally rename it to have a backup.
  6. Start Outlook again.
  7. Re-pin the Outlook icon to the taskbar.

Replace the number in blue with the numeric version of your Office version:

  • 14.0 = 2010
  • 15.0 = 2013
  • 16.0 = 2016

If the first method does not work, try the following:

  1. Unpin the Outlook icon from the taskbar.
  2. Exit Outlook.
  3. Open regedit.
  4. Navigate to the key:
    HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook
  5. Remove the entire subkey called Setup.
  6. Start Outlook again.
  7. Re-pin the Outlook icon to the taskbar.
 
 
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