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posted on July 6th 2012, at 11:32
by lunarg
If you lost or forgot your CA BrightStor ARCserv password, you can do the following to recover it.

Open cmd.exe, and navigate to the root of your ARCserve installation (e.g. C:\Program Files\CA\BrightStor ARCserve Backup\).

Once in the root of the ARCserve folder, type cstop to stop all running ARCserve services.

Use Windows to navigate to the sub-folder \Data\Discovery (e.g. C:\Program Files\CA\BrightStor ARCserve Backup\Data\Discovery). In there, you'll find a folder that bears the name of your server. Rename this folder (e.g. append ".old").

Back in the command prompt, type cstart to start the services again.

Run the command Authsetup /p "password" where "pas  ...

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