If you encounter the following error message while trying to backup the internal database (IDB):
The reason might be due to the backup being initiated by the Inet process which may run as a certain user account that has not been added to the impersonation of the cell manager.
To resolve, follow these steps:
Backups with HP Data Protector may fail with the following error:
First, attempt to perform a manual clean of the drive, then try re-running the backup. If it fails again, power-cycle/reboot the drive/library.
If the error still persists, start HP Library and Tape Tools and run a drive assessment. You'll need to load a tape into the drive first. If the test fails (i.e. it returns an error code, such as internal error), call HP for support.
When a backup is still indicated to run but isn't really (e.g. after a server crash or media failure), you can try to stop the backup by running the stop command using wbadmin (from an elevated command prompt):
wbadmin stop job
However, this sometimes does not work and the command hangs indefinitely. In this case, you can still stop the backup by stopping the Block Level Backup Engine Service service. If the service does not stop, use Task Manager to kill the process wbengine.exe, which does the same thing.
It's very easy to stop the currently running backup of Windows Server Backup. Run this at a command prompt:
wbadmin stop job
You can add -quiet to disable the prompt.
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