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showing posts tagged with 'outlook'
 
New account in Outlook still tries to use on-premise Exchange after migration to Office365
edited by on June 30th 2016, at 13:11
When you migrated your mail from an on-premise Exchange to Office 365, and you did not (yet) uninstall Exchange and/or clean up AD, Outlook will still try to configure itself to connect to the on-premise Exchange when adding a new account, even though Autodiscover has been configured correctly (autodiscover.domain.tld pointing to autodiscover.outlook.com).

The reason for this is in the way how Outlook performs its autodiscovery attempts. The first step in the discovery process is trying to configure the account using Service Connection Point (SCP), which is defined in AD (or in rare cases, in the registry of the computer). As the SCP is still configured in AD/registry, Outlook will use thos  ...
 
Accessing online archive from Outlook
edited by on April 8th 2016, at 15:57

In-place online archive, this means having your online archive readily available in Outlook, is only available if you have Office ProPlus or a standalone version of Outlook. Outlook from Office Standard (including Office365 Business Premium) does not provide access to the online archive, and as such, it can only be opened from OWA.

 
Fix Outlook 2010 (and newer) Tasks Jump lists
edited by on November 4th 2015, at 15:04
Outlook 2010 and newer have a "Tasks" Jump list, allowing you to quickly create new items by right-clicking the Outlook icon in the taskbar.



Sometimes, the jump list doesn't work properly or disappears altogether, usually after updates or a re-install of Office/Outlook. There are two workarounds to resolve this, both through the registry:

Unpin the Outlook icon from the taskbar.

Exit Outlook.

Open regedit.

Navigate to the key:HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook

Delete the registry value LastUILanguage. You can optionally rename it to have a backup.

Start Outlook again.

Re-pin the Outlook icon to the taskbar.

Replace the number in blue with the numeri  ...
 
Outlook displays two duplicate reminders for the same event
edited by on September 30th 2015, at 15:11

If Outlook displays duplicate reminders for the same event, and you don't actually have two appointments with the same content, or the same PST/OST in your profile multiple, you probably have a corrupt reminder "folder", an internal hidden folder containing your reminders.

You can rebuild the reminder folder by exiting Outlook completely, then starting it with a parameter:

outlook /cleanreminders

You can start Outlook with this parameter through the Run dialog (Start → Run, or WinKey + R).

 
Shared mailbox still visible in Outlook after removing permissions
edited by on August 18th 2015, at 14:20
Exchange's AutoMapping feature allows shared mailboxes to be added automatically to a user's Outlook if that user obtains full access permissions to that mailbox. This eliminates the need for the user to add the mailbox manually in Outlook. Subsequently, the same mechanism is also used when access to a shared mailbox is removed for a particular user. The mailbox should then automatically disappear from Outlook. Unfortunately, this does not always work properly.

Because of an intermittent bug, sometimes it can occur that a shared mailbox is not automatically removed from Outlook after access to that mailbox has been revoked. In fact, manually removing the mailbox (through Registry) doesn't h  ...
 
MSExchangeIS Event ID 9646: mapi session exceeded the maximum objects type
edited by on June 29th 2015, at 17:14
Users that have access to a number of shared mailboxes in their Outlook may notice the contents of those shared mailboxes are no longer synchronized properly. Their own personal mailbox does not seem to have this problem. On the server running the Exchange Information Store (MSExchangeIS), a variation of the following event is logged when this occurs:

Event ID 9646
Mapi session "ba765653-5439-437a-993f-806575b85fbb: /o=My Company/ou=First Administrative Group/cn=Recipients/cn=user" exceeded the maximum of 500 objects of type "objtFolder".

The reason for this error is that the Outlook client has hit the maximum number of MAPI connections allowed for the specified object   ...
 
Error [0x80070005-00000000-00000000] when sending an e-mail in Outlook
edited by on June 25th 2015, at 16:46
When attempting to send an e-mail, you get a non-delivery report containing the following error code:

[0x80070005-00000000-00000000]

Usually, this error is caused if you are sending mail on behalf of someone else, and don't have permission to do so. Note that send on behalf and send as are two different, exclusive permissions. Having one permission does not automatically allow the other.

In rare cases, this error can also occur when a user's mailbox has been migrated to Exchange 2013, and the shared mailbox is still on the old Exchange server. This causes problems with permissions, and can quickly be resolved by setting the required permissions on the shared mailbox (send as/on behalf), t  ...
 
New look for Office365 OWA with Gmail-style avatars
edited by on June 5th 2015, at 15:04

Office365 Outlook Web Access (OWA) has been updated with a new look. Most notable is the presence of Gmail-style avatars for the contacts:

 
AVG Outlook plugin clears message body for shared Exchange mailboxes
edited by on May 27th 2015, at 15:47
A collegue ran into an issue with Microsoft Outlook (2010) and the AVG Outlook plugin: when attempting to open mails on a shared Exchange mailbox, the message body would be cleared from that e-mail. The message body would be deleted from Exchange itself as well, resulting in other users accessing the mailbox to also see empty message bodies. If a mail contained attachments, they would be left alone.

After a long search, the culprit seemed to be the AVG Outlook plugin. Upon opening an e-mail, the plugin would scan the e-mail, which somehow went wrong, resulting in clearing the message body (probably because it was marked as bad?). Because of the nature of the mailbox (it's a shared Exchange   ...
 
Adding shared contacts folders to the Outlook Address Book
edited by on April 28th 2015, at 13:53
When attempting to add another user's (shared) contacts to your own Outlook, you'll notice that you won't be able to access these contacts from the Outlook address book. Additionally, when right-clicking the shared contacts folder, you'll notice you can't choose to display the contacts in the Outlook address book.



The reason for this is that Outlook simply does not allow it. Quoted from an Exchange engineer:

Engineer from exchange server
By the current outlook design, it’s not possible to implement the shared contacts folder in the Outlook Address Book. The Outlook Address Book tab feature is ‘by design’ unavailable for shared contacts folders and this is hard-coded in the Outlook   ...
 
Difference between AutoComplete and Suggested Contacts in Outlook
edited by on April 22nd 2015, at 14:01

From KB 2682333:

Outlook also adds a folder to Contacts labeled Suggested Contacts. Addresses get added to this folder as you send or reply to messages addressed to people who don’t exist in your Contacts folder. Outlook doesn't look in Suggested Contacts for names during the AutoComplete process. It only stores addresses that you might want to add to your Contacts. You can double-click an entry in Suggested Contacts and a Contact Form opens that allows you to save it to your Contacts Folder.
 
Outlook: e-mail that you send on behalf of someone is not saved in their Sent Items folder
edited by on April 13th 2015, at 17:16
In Outlook, when sending e-mail on behalf of someone else, it is not saved to the Sent Items of that user's mailbox. This is particular a problem when dealing with shared mailboxes, where both incoming and outgoing mail for those mailboxes need to be available for all users that require access to the mailbox.

Notice
If you are running Outlook with Exchange 2010 (since SP2 RU4) or up, in non-cached mode, do not use this method. You will trigger an issue with Outlook keeping sent items in the Outbox of the current mailbox. See MS KB 2703723 for more information.

To resolve this, depends on the Exchange version:

Exchange 2010: use the Set-MailboxSentItemsConfigura  ...
 
Hyperlinks in Outlook signature being replaced
edited by on March 6th 2014, at 15:18

When your hyperlinks in your Outlook signature gets replaced by so-called "field codes", you may have inadvertedly pressed the magic key combo Alt+F9:

You can reverse the effect by pressing it again. This only works when the message field has focus.

 
Manual configuration of Office 365 in Outlook
edited by on March 4th 2014, at 13:03
In normal circumstances, Outlook would configure itself using a procedure called Autodiscovery: all server settings and logon names would be configured by downloading configuration settings from a certain site, eliminating the requirement to know any server settings. Office 365 also makes extensive use of Autodiscovery for this and other purposes. In case of migrations, or when Autodiscovery is not available or does not apply (e.g. Outlook 2007), you can also manually configure your Office 365 account. Although this used to be pretty straight-forward, since they moved to Exchange 2013, manual configuration of Outlook has become a bit more complex.

Since its upgrade to Exchange 2013, Office   ...
 
Outlook 2013 configures Micro Office 64-bit Components 2013 each time on RDS
edited by on January 29th 2014, at 08:57
Users of Microsoft Office 2013 32-bit may experience the following behaviour on a 2008R2, 2012 or 2012R2 RDS server: each time a user starts Outlook 2013, a window is briefly shown with the message:

MessageConfiguring Microsoft Office 64-bit Components 2013

The message appears for restricted users and administrators alike, but there's no apparent effect that Outlook is impaired in functionality.

To resolve the matter, you need to install the Windows Search Service role (found under File Services; PS: Search-Service). As soon as this role is installed and its services running, the message will no longer appear. A reboot is not required.

The components it configures are necessary to link t  ...
 
Allow to send e-mail from external e-mail address in Exchange
edited by on January 8th 2014, at 14:34

To allow an Exchange user to send from an external e-mail address, perform the following steps:

  1. Create a Mail Contact with the correct external e-mail address in AD and in Exchange.
  2. Open Exchange Management Shell and set up the permissions: 
    Get-MailContact MyUser@MyExternalDomain.com | Add-ADPermission -User MyUser@MyLocalDomain -AccessRights ExtendedRight -ExtendedRights "Send As"
    Replace the first e-mail address with the external one, the second part contains the user you wish to assign the permission to.
 
 
showing posts tagged with 'outlook'
 
 
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